By using our website you agree with our general terms and conditions. Our general terms and conditions consist of this disclaimer, our privacy statement and the terms and conditions of sale. They apply both to you as a user and to us, Roka Cheese Crispies. Without Roka Cheese Crispies's prior written consent no exception is possible on these general terms and conditions.

Our webpage www.cheesecrispies.com is published by:

Roka Cheese Crispies
Revisieweg 8
8300 BC Emmeloord
Nederland

If you have any questions or something is unclear, please get in touch with us via our contact form

Roka Cheese Crispies does everything it can within its possibilities to guarantee an efficient operation, a secure browsing environment and a high level of accessibility for its website. However, visits to our site are always at your own risk. This means we cannot be held liable for any direct or indirect damage suffered following the use of our site.

Roka Cheese Crispies has the right to change, suspend or terminate access to the site at any moment without prior notification.

The content of the website of Roka Cheese Crispies is regularly adapted and updated. However, it is always possible you may find incomplete or obsolete information on our website. Any resulting direct or indirect damage does not fall under this liability.

If our site contains content that contravenes legal principles, violates the rights of others or is inappropriate, please report it to us. This allows us to partially or completely remove any inappropriate content.

Prices and product information are indicated subject to mistakes of the system: programming and typing errors shall not be considered binding by the user for an agreement.

This website contains information that can be downloaded (texts, photographs, movies, software, etc.). Downloading this information is always at your own risk. Roka Cheese Crispies is not responsible for any damage to your computer system or the loss of data by downloading this information.

Not only Roka Cheese Crispies is responsible for this website. Users are also deemed not to behave in a certain way which may be detrimental for the efficient operation and secure environment of our site. This includes damaging programs (such as computer viruses, malware, worms, trojans, etc.) and sending unwanted commercial messages (such as junk mail, spamming, spammy content, chain mail, etc.) via our website. Damage claims shall only be addressed to the user who caused the damage.

Links to pages of third parties on Roka Cheese Crispies's site do not fall under our responsibility. This includes hyperlinks, frames, javascripts.

We are not responsible for the secure and correct operation of the linked websites, nor for the content on the websites. This means we are not responsible for any (consequential) damage caused by these websites.

The general terms and conditions of the linked websites may be different and not offer the same guarantees.

Both content (text material, blog articles, notes, photographs, drawings, videos, audio fragments, etc) and the technical side of our website are protected by intellectual property rights. Copyright, software right and database right are a non-restrictive list of examples. Any violation of our intellectual property rights shall be prosecuted.

To be able to follow up your questions and/or orders, Roka Cheese Crispies needs some personal data. Unfortunately, without your personal data we are unable to meet your request.

Roka Cheese Crispies processes your personal data in accordance with the provisions in our privacy statement.

Our website can be changed, expanded, or terminated at any moment. Visitors are unable to demand damages.

Our general terms and conditions depend entirely on the provisions in the Belgian Legislation. Disagreements are submitted to the competent court.

We, Roka Cheese Crispies, attach great importance to the protection of your personal data and your privacy. That is why we only use your personal data in accordance with the Privacy act and other relevant legal regulations. Privacy act refers to the Act of 8 December 1992 on the protection of privacy in relation to the processing of personal data. Any referral to the GDPR is a referral to the regulation of 27 April 2016 on the protection of natural persons with regard to the processing of personal data, also referred to as the General Data Protection Regulation.

With this privacy statement Roka Cheese Crispies wants to inform you about how your personal data are processed and what your rights relating to this are. By using our website www.cheesecrispies.com you give your explicit consent that we are able to process your personal data.

This privacy statement may be subject to changes in the future. We therefore advise you to regularly consult this document. Any considerable content-related change will also be clearly communicated.

The website www.cheesecrispies.com is the property of:

Roka Cheese Crispies
Revisieweg 8
8300 BC Emmeloord
Nederland

Which personal data are processed:

We, Roka Cheese Crispies, undertake to only process the data that are necessary for the purposes for which they were collected. The following personal data are processed by Roka Cheese Crispies:

Roka Cheese Crispies collects personal data to offer a secure, optimised and personalised user experience. This collection of personal data can be expanded if you make more intensive use of our services.

Data processing is essential for the operation of this website and the related services and/or delivered products.

We process your data for the following purposes:

• to provide access to your user profile.
• the delivery and possibly the installation of products, possibly personalised.
• invoicing and accounting.
• to offer information.
• to provide general and personal services.
• to send out newsletters and offers that can be useful and/or necessary for you.
• to obtain and process user ratings.
• to provide technical support, after sales service.
• to improve general and personal services.
• to improve the supplied products, possibly personalised.
• to detect and prevent fraud, mistakes and or criminal behaviour.
• Marketing

When you visit www.cheesecrispies.com data are also collected for statistical purposes. These data are necessary to optimise the use of our website. It concerns the following data:

• IP-address.
• origin of the visit.
• presumable location of the website visit.
• time of the website visit.
• duration of the website visit.
• brand and type of the used device (computer, tablet or smartphone) to visit the website.
• browser used during the website visit.

When you visit the website you agree with this collection of statistical data, as specified above.

The visitor provides his/her personal data to Roka Cheese Crispies himself/herself and can therefore exercise a level of control over the content, completeness and correctness of the data. If it were to become apparent that the data are incomplete or incorrect, Roka Cheese Crispies reserves the right to temporarily or permanently not carry out certain actions.

Roka Cheese Crispies only processes the data for internal usage. We can assure you that your personal data are not sold, transferred or notified to third parties connected to us, unless it concerns subcontractors who are jointly responsible for the delivery of the product or performance of the requested service. These subcontractors shall only process your data for the purposes specified in this privacy statement. Roka Cheese Crispies has adopted all necessary legal and technical measures to avoid unauthorised access and use of your personal data.

When you visit the www.cheesecrispies.com website, ‘cookies’ may be saved on your disk to align the website better with the needs of the recurrent website visitor.

These cookies help us to optimise your visit to the website and to remember technical choices. We therefore advise you to enable cookies. However, if you don't want to use cookies and you choose to disable them, we refer to our cookie policycookie policy/p>

For a more in-depth explanation of how we use cookies to obtain and process your personal data, we refer to our cookie policy.

Right to lawful and secure processing of your personal data

Roka Cheese Crispies always processes your personal data with due care. This includes the following:

• your personal data are processed in accordance with the justified purposes described in this privacy statement.
• your personal data are only processed in so far this is necessary and relevant, nor too excessive.
• your personal data are only saved for as long as necessary to achieve the purposes as specified in this privacy statement.

We have adopted the necessary technical measures to limit the risks of unlawful access to your personal data, or the processing thereof, to a minimum. In the event the IT systems are hacked Roka Cheese Crispies shall immediately adopt all possible measures to limit the damage to a minimum.

Right of access, rectification and erasure of personal data

After providing proof of your identity, you have the right to find out from Roka Cheese Crispies whether your data are processed. If your data are in our files you have a right of access to the collected personal data. If you want to use your right of access, Roka Cheese Crispies shall comply within one month after receiving the request. The request can be made either by registered post or by e-mail to info@cheesecrispies.com.

Incomplete or wrong data can always be rectified. It is up to the visitor to primarily adapt incomplete or wrong data himself/herself. You can exercise your right to rectification by contacting us. Roka Cheese Crispies shall change your personal data at the latest one (1) month after your request.

Moreover, you have the right to have your personal data erased by us within a reasonable period of time. However, the “right to be forgotten” is only possible in the following cases:

• when the personal data are no longer necessary in relation to the purposes for which they were originally collected.
• when there is no other legal ground for the processing and the personal data were collected with consent.
• when you object to the processing of your personal data and there are no overriding legitimate grounds to save your existence. “Legitimate grounds” includes accounting and other legal obligations.
• when the personal data have been unlawfully obtained.
• when the personal data have to be erased for compliance with a legal obligation.

Roka Cheese Crispies decides itself whether one of the aforementioned conditions has been met.

Right to object against and the right to restriction of the processing of your personal data.

You have the right to obtain a restriction of the processing of your personal data:

• during the period required for Roka Cheese Crispies to verify the accuracy of your personal data in the event of a dispute.
• when the personal data are obtained unlawfully and you oppose the erasure of the personal data and request the restriction of their use instead.
• when the user's personal data are no longer necessary for the purposes of the processing and the user needs the personal data for the establishment, exercise or defence of legal claims.
• during the period required for Roka Cheese Crispies to verify whether all conditions have been met to erase the personal data.

At all times you have the right to object against the processing of the personal data. Roka Cheese Crispies shall suspend the processing of your personal data, unless Roka Cheese Crispies demonstrates compelling legitimate grounds for the processing of the personal data which override the right to object.

You can exercise your right to object by contacting us. Roka Cheese Crispies shall change your personal data at the latest one (1) month after your request. The request can be made either by registered post or by e-mail to info@cheesecrispies.com.

Right to data portability

As visitor you have the right to receive the personal data you provided to Roka Cheese Crispies in a structured and machine-readable format. Furthermore, you have the right to transmit the data to another data controller if the processing solely depends on the user's consent.

You can exercise your right to data portability by contacting us. Roka Cheese Crispies shall change your personal data at the latest one (1) month after your request. The request can be made either by registered post or by e-mail to info@cheesecrispies.com

Right to withdraw your consent for the processing and the right to lodge a complaint

At all times you have the right to withdraw your consent for the processing of your data. However, this changes nothing to the lawfulness of the processing based on the consent before the withdrawal.

You can assert your right to object by contacting us. Roka Cheese Crispies shall change your personal data at the latest one (1) month after your request. The request can be made either by registered post or by e-mail to info@cheesecrispies.com.

Moreover, you also have the right to lodge a complaint relating to the processing of your personal data by Roka Cheese Crispies with the Belgian Commission for the protection of privacy.